The Domestic Violence Information and Referral Center Project in Santa Clara County

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On November 21, staff members Jill and Mariya drove down to San Jose to meet with the Santa Clara Domestic Violence Advocacy Consortium to discuss the next phase of implementation of the Domestic Violence Information and Referral Center (DVIRC) for this county. The DVIRC is an online interactive community network that provides a safe space for domestic violence service providers to share, network, and access updated information so that effective and appropriate resources and referrals can be offered to domestic violence survivors.

For the past year, the agencies belonging to the Consortium, including Next Door Solutions to Domestic Violence, Maitri Bay Area, Asian Americans for Community Involvement (AACI), Community Solutions, and YWCA of Silicon Valley Support Network Program, have been beta testing this system to share information regarding shelter availability for survivors at each agency. As a result, survivors looking for shelter do not need to spend precious minutes calling five different agencies when they may be in a crisis or emergency situation. Now they can locate the most appropriate resource in the least amount of time.

During the next phase of the DVIRC implementation, the Consortium will beta test the community tools of the DVIRC to determine how communication can be enhanced via online tools such as the online library of best practices, a calendar of events, and online discussion forums. Over the course of the next year, W.O.M.A.N., Inc. will gather information and data from the Consortium to determine how other agencies throughout CA can also use the system to improve their agency operations.

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